Symptom
- When accessing a content page, it's displayed in blank and the URL is like the following: https://jobs.company.com/errorpage/?errortype=Exception
- When accessing a content page, the following error is displayed:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- In the RMK website Home page, click on a Content page
- You will see the page in blank or displaying the above error
Cause
Possible causes:
- The error might be related to a Video component added
- The error might be related to a Custom Plugin added
Resolution
If you have a Custom Plugin added to the content page, please remove it and republish the page.
If you have a Video Component added to the content page, please remove all of them, republish the page. Then add the Video Component(s) again and republish the content page.
Keywords
error, blank page, empty page, content, content page, csb, exception error, errorpage/?errortype=Exception, an error occurred , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Problem