Symptom
- Can you please confirm which timezone does the schedule meetings (time and date format) follow?
- Does it follow the new hire's time zone or the responsible user's?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Resolution
The Schedule Meeting Task will show the date and time that was set by the responsible user who completed the task in the onboarding dashboard.
For Example:
- The responsible user added the meeting for the candidate on Monday, Dec. 18, 2023, from 8:00 AM to 8:30 AM.
Responsible User's schedule meeting sent:
Onboardee's Schedule Meeting Received:
Upon confirmation from the Product Team, by design, it should follow the recipient's time zone. In the provided example above, the responsible user's and the candidate's time zone are the same, hence the time received by the candidate when the Scheduled Meeting was accessed is the same.
Keywords
Schedule Meeting, NHA, New Hire Tasks, Time zone, Meeting Task, Responsible User, Date and Time Format, Email, EMail Services, EML, Onboarding Tasks, Onboarding Task, Onboarding, ONB2, OBX , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem