SAP Knowledge Base Article - Public

3409475 - Competency link in Summary section do not work in 360 forms

Symptom

Unable to navigate to particular competencies when clicking competency link from Summary Section in 360 form

Environment

SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Access the 360 Form and scroll down to the Summary Section
  2. Try to click the individual competency links and notice that it does not navigate to the actual competencies in the PM Form
  3. Only the Section name link works and navigates to the particular section upon clicking the link form Summary section.

Cause

This is a known issue when EZ-Rater is enabled in the competency section for the 360 Form. In normal competency section (without EZ-Rater) this issue does not occur.

Resolution

This is tentatively scheduled to be fixed in the 2405 release. Release dates can be reviewed on Product Release & Road Map Information.

Workaround: Remove EZ-Rater and relaunch the form.

Keywords

Competency link, Summary section, navigation, MTR-9305, KI2311, success factors, SF, SFSF, MTR, reviews, multirater, multi rater, hyperlinks , KBA , LOD-SF-MTR-FRM , Forms and Templates , Known Error

Product

SAP SuccessFactors Performance & Goals 2311