SAP Knowledge Base Article - Preview

3409817 - Subaccount with lock symbol in BTP directories

Symptom

In Directories and Subaccounts, for a given user, some subaccounts have a lock symbol beside their name:

The lock is seen despite that the user may have Directory Administrator and/or Directory Viewer roles. Another user who has the same Directory roles does not see the lock for the same subaccount. 


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Environment

SAP Business Technology Platform

Product

BTP all versions

Keywords

directory, directories, locked, user, cannot edit, subaccounts, icon, image , KBA , BC-NEO-CIS , Commercial Infrastructure , Problem

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