Symptom
You are trying to Add a Sales Note for a particular Material, however you notice that the Add button is not available (greyed out) when using the Mass Change functionality.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Go to the Product Data WoC.
- Go to the Materials view.
- Search for the required Material ID.
- Click Mass Change.
- Show Sales tab.
- Click Edit Sales Notes.
- Add button is greyed out.
Cause
You will only use the Add button when you don't have a note for a specific language, for example:
You have scoped the languages English, German and French, and you already have a Sales Note for all the 3 languages.
For such cases, the Add button will be greyed out. Instead of using the Add, you will only Edit the Note by selecting the required language.
Resolution
This is the expected system behavior.
Keywords
greyed out, Product Data, Materials, Mass Change, Sales, Edit Sales Notes, Add button, is greyed out, not available. , KBA , AP-PRD-MAT , Material , How To