SAP Knowledge Base Article - Preview

3410140 - After upgrading to a BI 4.3 SP3 patch, all raylight (webi) restful calls fail with error WSR 00999

Symptom

  • After upgrading your server to a BI 4.3 SP3 Patch, all raylight (webi) restful calls fail with a WSR 00999 error similar to:
  • Unable to create an instance of class 'interface com.businessobjects.rebean.wi.services.IDocumentInstanceService'
    Unable to create an instance of class 'interface com.businessobjects.rebean.wi.services.IConfigurationService'
    Unable to create an instance of class 'interface com.businessobjects.rebean.wi.services.IDocumentInstanceManagementService'
    Unable to create an instance of class 'interface com.businessobjects.rebean.wi.services.<some random class>'
  • Regular BIPRWS will work, the issue only affects Raylight restful calls.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3 SP03 and above
  • All supported operating platforms

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

WACS, interface, WSR, 00999, fail, raylight, odata, webi, REST, RESTful, biprws , KBA , BI-DEV-WEB , Platform Web Services , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-WBI , Web Intelligence , Problem

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