3410267 - Unexpected External Reference ID of a point of sales transaction is shown during the creation of the payment allocation

Unexpected External Reference is shown for the Point of sales transaction during the creation of the payment allocation

SAP Business ByDesign

1. Go to Liquidity Management Work Center > Bank Statements view
2. Select the Bank Statement and open it.
3. In the third screen "Create and Edit Items", select "Required" in the further Processing Column.
4. Go to the Payment Allocation > Payment Confirmations/Returns Tab.
5. Here, you notice a list of sales transactions with unexpected External Reference.

The system fetches the External Reference from the field "External Payment Reference" of the Sales Transaction > Payment Items tab 

System behavior

point of sales transaction, external reference, incorrect, wrong, external payment , KBA , SRD-FIN-MOP , Payment Management , How To