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3410365 - The Introscope EM installed in host with AIX OS fails to start with the error: "JVMJ9VM019E Unrecoverable error: Unable to find and initialize required class java/lang/Object" - SAP Solution Manager 7.2

Symptom

The Introscope Enterprise Manager (EM) cannot start after the installation and it fails with:

JVMJ9VM019E Unrecoverable error: Unable to find and initialize required class java/lang/Object
JVMJ9VM023I This may indicate that JAVA_HOME is incorrect, or that class libraries are not installed


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Environment

  • SAP Solution Manager 7.2
  • Introscope EM 10.7 and 10.8
  • OS: AIX

Product

SAP Solution Manager 7.2

Keywords

Introscope EM dos not start; JVMJ9VM; AIX , KBA , XX-PART-WILY , Introscope by CA Technologies , BC-OP-AIX , IBM AIX , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Known Error

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