SAP Knowledge Base Article - Public

3410722 - 500 Error shows when using the test console

Symptom

Error when using the test console for Machine Learning Model.

Environment

  • SAP Cloud For Customer


Reproducing the Issue

  1. Go to Administrator work center --> Predictive Services.
  2. Click on your Machine learning Model.
  3. Click on Test.
  4. Enter data into the test console.
  5. Example data "test" or "test test".
  6. Click Submit.
  7. A 500 error will occur.

Cause

The test consoles needs viable information for it to work correctly.

Resolution

The 500 error is happening due to amount of viable data being added to the test console.

In order for the test console to work you need to enter data that makes sense such as 

 

"I would like to provide feedback about this product"

"I am testing this issue for my client and I need a quick turnaround"

 

Values such as "test" or "test test" will not work as the test console cannot read the text as viable data.

Keywords

machine learning, model, 500, test console , KBA , LOD-CRM-ML , C4C Machine Learning , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions