SAP Knowledge Base Article - Preview

3410752 - Lead Activity Time Field Displays AM/PM Format Suffix During Phone Call Creation

Symptom

  • While creating or modifying a lead and selecting the 'Phone Call' activity, the start date 'time' field displays inaccurately.
  • The time is presented in 24-hour format, and next to it, it incorrectly indicates "AM"/"PM" following the 12-hour format.


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Environment

  • SAP Service Cloud Version 2.1.0
  • SAP Sales Cloud 2.1.0

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Language, format, preference, DD/MM/YY, DD/MM/YYYY, MM/DD/YY, MM/DD/YYYY, 24 hour, 12 hour, English, German, Dutch, Spanish, Localization , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , Problem

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