Symptom
- When clicking on a first numeric pointer, it will display chart as popup.
- After closing the chart, and if clicking anwhere within application space, it shows again the same previous chart.
Environment
- SAP Analytics Cloud - Analytics Designer
Cause
When clicking anywhere else, it will also trigger onSelect event for de-select. That's why when clicking anywhere within application space, it shows the same previous chart again.
Resolution
To fix the issue, in numeric pointer chart onSelect event, add a judgment to check selections. When clicking anywhere else, it will trigger onSelect event and return [].
Here is an example of the suggested code implementation:
var selections = Chart_1.getSelections();
if (selections.length > 0) {
Popup_1.open();
}
By incorporating this adjustment, the popup issue does not appear when clicking anywhere else outside the chart and its numetic pointer.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
numeric pointer, chart, popup, onSelect, Chart_1.getSelections , KBA , LOD-ANA-AD-FRA , Analytics Designer Framework , Problem