SAP Knowledge Base Article - Preview

3410871 - Event Processing Rule <Event Processing Rule name> processed. The email could not be sent. No recipients found.

Symptom

  • Event/Events using Send Email action in Cloud ALM Use cases has/have been created, but in Intelligent Event Processing, there is an error:
    Event Processing Rule <Event Processing Rule name> processed. The email could not be sent. No recipients found.
  • Individuals are receiving event email but Distribution List (DL) email addresses do not


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Environment

SAP Cloud ALM

Product

SAP Cloud ALM 1.0

Keywords

Event Processing Rule <Event Processing Rule name> processed. The email could not be sent. No recipients found,Unsubscribed, verified. Mail, distribution list, DL. consent, pending, Unsubscribed, Link Expired, Validity Expired , KBA , SV-CLM-OP-IEP , Intelligent Event Processing in SAP Cloud ALM , SV-CLM-INF-NMS , Notification Management in SAP Cloud ALM , Problem

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