Symptom
Outbound Delivery Invoice Request is not generated for the intercompany sales order after the Supplier Invoice got created from Purchase Order
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoice -> Invoice request
- Search for Sales Order XYZ (XYZ represents the sales order ID)
- There is no Outbound Delivery Invoice Request created and only Sales Order Invoice Request is generated
Cause
In the Third party Purchase Order the Delivery is Manually Finished. Due to that there was an exception in supplier invoice, which was Accepted. Due to this the Third party outbound delivery is not triggered.
Resolution
You need to perform Resume Delivery in the Purchase Order for the line item and then you can create and release third party inbound delivery notification. Once it is released the Third Party Inbound Delivery and Third Party Outbound Delivery will get created and corresponding Customer Invoice Request will get created.
Keywords
KBA , AP-POP-PO , Purchase Order , SRD-CRM-INV , Customer Invoicing , Problem