Symptom
Story is based on Live BW connection created on classic mode and it takes time to load on mobile app.
Environment
- SAP Analytics Cloud
- FPA Version: 2023.21.8
- Connection type: live
- Datasource: BW
Reproducing the Issue
- Open SAC
- Select a story (IT Dashboard)
- Data is loading.
Cause
- Toggle is not enabled for SAC story.
Resolution
After enabling the toggle on SAC story under Story details -> Optimized ios Mode, successfully able to open the story in ios.
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/2d7115b0e0aa4f78bfd9c06fdc1fe4f6/3ac0033a49a649299f060a68013c2bb6.html
Keywords
KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem
Product
SAP Analytics Cloud 1.0