SAP Knowledge Base Article - Public

3411184 - Can Not Add Attachments in The Charge/Credit

Symptom

When trying to add an attachment in the Charge/Credit for a Supplier it is observed that the Add button is greyed out. The same scenario applies to the Customer Accounts.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Payables Work Center.
  2. Go to Supplier Accounts View.
  3. Search for the Supplier XYZ (where XYZ refers to the name of the supplier).
  4. Select the Supplier XYZ.
  5. Click on View.
  6. Open an existing Charge/Credit document.
  7. Click View All.
  8. Go to Attachments tab.

The Add button is grey out.

Cause

Currently, it is not possible to add attachments in the Charge/Credit documents after it is created/posted. It is only possible to add attachments during the creation of the document.

Resolution

This is an expected system behavior.

Keywords

add, attachment, charge, credit, supplier, customer, grey, gray, account, suppliers , KBA , SRD-FIN-ACP , Payables , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions