SAP Knowledge Base Article - Preview

3411214 - Work item agent is not changed despite active substitution

Symptom

User A has created a substitution for User B. The agent of the work items is not changed to User B.


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Environment

  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • My Inbox Fiori application

Product

ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, substitution, planned, unplanned, claim, reserve, agent rule, possible agent, actual agent, excluded, My Inbox, Fiori Launchpad, TGWSTD, WFMSTD
 , KBA , OPU-BSC-TGW , Task Gateway , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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