SAP Knowledge Base Article - Public

3411280 - Deleting a Class Request causes an error

Symptom

When starting the Class Request process from the Learning Assignments tile, after creating it and deleting it, the delete pop-up happens twice and a JSON error occurs.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign an ILT item to a user
  2. the ILT item must be set so that the user can request an item
  3. From the Learning Assignments tile > select to request a class
  4. Go through the request process
  5. Before reloading the page, click on the view class request button
  6. Choose to delete it
  7. Pop up will happen again asking to delete
  8. Confirm again to delete and JSON error happens

Resolution

This issue is resolved with the 1H 2024 release. Release timeline can be found here.

Keywords

class, request, json, error, delete, remove, pop, up, course, home, tile, WEF-132033, , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Known Error

Product

SAP SuccessFactors Learning 2311