3411325 - SAP Marketing Cloud - Translation missing for certain configuration items

For custom configuration items, like contact ID origins, functions or departments for contacts but also interaction types, the translation is missing - accessing the tenant in a different language shows empty labels or technical IDs only.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP Marketing Cloud

1. You create a new custom configuration item - in that case a new transaction type 'A_DEMO with description "Demo Interaction"
   
2. You import the interaction
   
3. A user logged on in any language different than English observes that the description of the interaction is missing
   

Custom configuration items are not translated automatically. 

The translation needs to be maintained manually by logging on in the target language - French in that sample:

In that case the description is available in other languages as well.

This approach is valid for all custom configuration items.

KBA , CEC-MKT-CNT , Business Configuration Content , CEC-MKT-BF , Basic Functions , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-IA , Interaction , How To