Symptom
- Task Center app or Task Center Admin app keeps loading with three dots
- Check the developer tool of the browser, there is 500 error for Component.js or Manifest.json, the error looks like:failed to load 'com/sap/bpm/tc/admin/Component.js' from /comsapbpminbox-service.comsapbpmtcadmin/~201123130324+0000~/Component.js: 500
- Access the BTP Cockpit, and select the "HTML5 Applications" tab, and select the application comsapbpmtcinbox or comsapbpmtcadmin and clcik "View Error Log" button, there is error like: "Error occurred while fetching workflow access token"
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Environment
SAP Task Center
Product
SAP Task Center all versions
Keywords
task center, 500. Loading, service key, instance, BTP, Work zone,Component.js, Manifest.json
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