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3411593 - Offboarding task is not triggering for terminated users - Onboarding

Symptom

Offboardees are getting properly Terminated in Employee Central, however Offboarding tasks are not getting triggered, consequently Offboarding Dashboard is also not appearing.

  • Checked relevant rules like Event Reason and Offboarding trigger, they are both correct and Event Reason used to terminate the Offboardee is configured there.
  • Checked relevant permissions, they are granted for the affected users.

It's recommended to review them as the following post: Offboarding 2.0 | SAP Blogs 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

offboarding, not, triggering, trigger, task, dashboard, appear, terminated, terminate, offboardee, employee, central, Onboarding, OBX, EC , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

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