SAP Knowledge Base Article - Public

3411616 - Story Report -offline jobs are failing in SuccessFActors People Analytics Stories

Symptom

  • Offline scheduled Story reports are failing.
  • The issue is only happening for Stores with Story filters applied.
  • Errors in the Job details:
    • <id>: JsonNull
    • Job execution failed

Environment

SuccessFactors People Analytics

Reproducing the Issue

    1. Go to Report Center.
    2. Schedule offline the report.
    3. Schedule is failing.

    Cause

    The issue is currently under investigation by the development team.

    Resolution

    The issue is currently under investigation by the development team.

    Workaround:

    1. Open the affected Story.
    2. Replace Story filters with widget filters.
    3. Save the Story
    4. Re-run the schedule.

    Keywords

    Schedule fail, report. , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , Problem

    Product

    SAP SuccessFactors HXM Core 2311