Symptom
When using the restful call PATCH {{TenantURL}}/api/v1/scim2/Users/<userid> to update the user attributes of a user (Specifically familyName, givenName, and formatted), they do not get updated properly.
Environment
- SAP Analytics Cloud (Enterprise) 2023.21
Reproducing the Issue
- Make a PATCH call to {{TenantURL}}/api/v1/scim2/Users/<userid> with a body similar to
{ "schemas":
[ "urn:ietf:params:scim:api:messages:2.0:PatchOp" ],
"Operations": [
{ "op": "replace", "path": "name", "value": { "familyName": "test1", "givenName": "test1", "formatted": "test1 test1" }}
]
} - Note that the user does not get updated correctly
Cause
- In Security > Users in SAP Analytics Cloud, in the list of users, the columns for the FIRST NAME and LAST NAME have a link/paperclip symbol.
- When hovered, it states: "This column reads the information from the linked identity provider when a user logs in. While creating a new user you can provide interim information."
- The reason it is not possible to update the values through SCIM, it's because those values are configured to be synced to the default IdP directly.
Resolution
- If you do not wish to sync attributes from the default IdP, then you switch to a custom IdP.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, RESTful, SCIM, Patch, update, user , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ADM , SAC Administration , Problem