SAP Knowledge Base Article - Preview

3411902 - How to be prepared for Gmail's Email sender guidelines changes that will take effect on February 1, 2024

Symptom

Starting February 1, 2024, emails will no longer be delivered to users with Gmail addresses when using SAP Customer Data Cloud (CDC)'s default mail service.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity
  • Gmail

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, CDC, email, delivery, Gmail, Google, February, 2024, Email sender guidelines, DMARC, policy , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , How To

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