3411909 - Pricing information is not updated with the change of item quantity in the object page for returns order/credit memo request/debit memo request created with reference to milestone billing document

When the returns order/credit memo request/debit memo request is created with reference to a billing document which belongs to milestone billing (e.g., containing down payment request and closing invoice), the pricing information is not updated with the change of item quantity in the object page.

SAP S/4HANA Cloud

One of the below workarounds can avoid this issue:

• Create returns order/credit memo request/debit memo request with reference to the original sales order.
• If the returns order/credit memo request/debit memo request is created with reference to the billing document, the quantity needs to be changed at the very beginning in the item selection screen.

Returns order, Credit memo request, Debit memo request, With reference, Billing document, Milestone billing, Down payment request, Closing invoice, Pricing information, Quantity , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem