SAP Knowledge Base Article - Public

3412166 - How does the journey model complexity score work?

Symptom

 On our Journey Model, it appears the only things the complexity score looks at are the underlying BPM models. Does journey model complexity score take anything else in consideration?

Resolution

Complexity score calculations are based on Linked Journeys and Linked Processes which contain linked BPMN processes. You can read more about complexity score in our Jan 2023 blog post Understand the Changes to the Customer Journey Complexity Score

Keywords

journey model, complexity score, linked processes, linked journeys , KBA , BPI-SIG-PM-JM , Journey Modeler for SAP Signavio , How To

Product

Signavio Collaboration Hub all versions