Symptom
On our Journey Model, it appears the only things the complexity score looks at are the underlying BPM models. Does journey model complexity score take anything else in consideration?
Resolution
Complexity score calculations are based on Linked Journeys and Linked Processes which contain linked BPMN processes. You can read more about complexity score in our Jan 2023 blog post Understand the Changes to the Customer Journey Complexity Score
Keywords
journey model, complexity score, linked processes, linked journeys , KBA , BPI-SIG-PM-JM , Journey Modeler for SAP Signavio , How To
Product
Signavio Collaboration Hub all versions