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SAP Knowledge Base Article - PreviewSymptom
- Cannot view specific case in Customer Insights Dashboard
- Cannot open cases for Ariba system in Customer Insights Dashboard even though I am a key admin for our Ariba system
- Cases created in SAP Ariba Connect are not available in Customer Insights Dashboard
- Cases created in SAP Fieldglass Help Center are not available in Customer Insights Dashboard
- Error: messageDashboardUnauthorized
Your user might be locked due to too many unsuccessful login attempts. In case you assume this is a mistake, please reach out to your account responsible. You are currently signed-in as Sxxxxxxxxxx
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Environment
- SAP for Me -> Customer Insights Dashboard
- SAP Ariba Connect
- SAP Fieldglass Help Center
- Applies To: SAP Cloud products
Keywords
Ariba, Fieldglass, Support, Support Center, CIC, Customer Interaction Center, SAP for Me, Application Support, Support Page, Support Portal, submit case, help ticket, submit ticket, SAP Ariba Connect, SAP Fieldglass Help Center, Customer Insights dashboard , KBA , XX-SER-FORME , SAP for Me , SV-SCS-ESR , Enterprise Support Reporting Cockpit , Problem
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