SAP Knowledge Base Article - Public

3412507 - Selecting Permission Group in Permission Role does not appear in 'Selected Item'

Symptom

  • When trying to grant a permission group to a permission role configured in the system, it is possible see the group to be selected is in the list of `groups`. However, when when selecting his group, it is not showing anything in the Selected Item.
  • Permission Group is not visible in the 'Selected Items' on the right hand side as expected when configured to a permission role.

Environment

SAP SuccessFactors HXM Core 

Reproducing the Issue

  1. Log onto SF. 
  2. Go to Manage permission roles. 
  3. Select affected permission role.
  4. Edit the permission role. 
  5. Go to the target population and select Edit Granting.
  6. Search for the affected permission group.
  7. Select the group. 
  8. Notice it does not show in the selected items. 

Cause

Due to having a special character such as a semi colon (':') in the permission group name - this is not recommended. 

Resolution

By removing the semi colon from the permission group name this will allow it to appear in the 'Selected Items' of the permission group when granting a target population. 

Additionally, Engineering are planning on releasing a patch that will allow the permission group to have a semi colon included and not impact the expected behaviour (no ETA yet). 

See Also

2116024 - SuccessFactors Role-Based Permissions (RBP) - User Assistance Documentation Link - SAP for Me

Keywords

SF, RBP, permission groups, permission roles, selected items, not saving, special character, semi colon, target population, granting, LOD-SF-RBP , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HXM Core all versions