Symptom
- Users are automatically logged out of the SAP SuccessFactors Incentive Management application after a period of inactivity.
- This occurs due to the system’s idle session timeout settings, which are in place for security and session management purposes.
- This Knowledge Base Article outlines a few sample scenarios that illustrate idle timeout behavior in SAP SuccessFactors Incentive Management.
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Environment
- SAP SuccessFactors Sales Performance Management
- Incentive Management
Product
SAP SuccessFactors Incentive Management 2025
Keywords
idle timeout, session timeout, SAP SuccessFactors Incentive Management, inactivity, user session, auto logout, browser tab, home page, dashboards, expected behavior, portal inactivity, timeout settings, session management, user interaction, system behavior, idle session , KBA , CEC-SAL-COM , Incentive Management , How To
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