3412787 - Analysis Office reports cannot be opened after upgrade with the error message: The launcher returned an error. Check logfile of the add-in

• Analysis reports not launching with error message "The launcher returned an error. Check logfile of the add-in"
• While opening reports directly from AO to Webservice is giving error message "Error while checking availability of SAP Business objects BI platform system"
• Error message in the logs "Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: Could not establish trust relationship for the SSL/TLS secure channel with authority"
• The environment has SSL configured

• SAP BusinessObjects Business Intelligence Platform 4.x/2025
• Windows

SSL, transport, analysis office, AO, BIP, BOE, BOBJ, BI, deploy, dswsbobje, webapp, web application, upgrade, update, install , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem