SAP Knowledge Base Article - Preview

3412804 - Story Report displays Error due to Feedback Comment field (Ask For Feedback)

Symptom

Story Report Query Preview displays error when we add Feedback Comment Field from Ask for Feedback Table
This error displays in network logs: "SAP DBTech JDBC: [3]: fatal error: invalid CESU-8 encoding for Unicode string"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

People Analytics
Report Stories
Embedded Analytics

Product

SAP SuccessFactors HXM Core 2311

Keywords

Feedback Comment, Ask for Feedback, Story, People Analytics, Performance Management,  invalid CESU-8, Error , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , Problem

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