SAP Knowledge Base Article - Preview

3412808 - Unable to logon to SAP BusinessObjects Business Intelligence platform 4.3 - SP03 - Patch 7

Symptom

  • Unable to logon to the server.
  • Logon fails, after migrating to SAP BusinessObjects BI 4.3
  • After migrating the SAP BusinessObjects Business Intelligence platform to 4.3 - SP03 - Patch 7, it fails to login with the following error:
      
    "com.sap.commoncryptolib.provider.SAPJCE traceProviderInfoINFOS:SAPJCE version : 8.5.51CommonCryptoLib : nullCommonCryptoLib
    version : 8.5.51Crypto Kernel version : 8.4.47FIPS 140-2 mode:YESException logon()com.crystaldecisions.sdk.exception.SDKException$ConfidentialChannelFailed:
    Impossible to open a confidential channel. (FWM 02119)cause:com.businessobjects.bcm.exception.UnexpectedError: An unexpected error occurred(DerInputStream.getLength(): Redundant length bytes found). Please validate recently changed internal code.
    Please validate recently changed internal code. (DerInputStream.getLength(): Redundant length bytes found)at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.establishConfidentialChannel(ConfidentialChannelService.java:217)at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.createConfidentialChannel(ConfidentialChannelService.java:149)at com.crystaldecisions.sdk.occa.security.internal.CCMap.locateCCItem(CCMap.java:63)at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:1057)at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:1011)at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:301) ... " 


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Environment

SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

4.3 SP03, patch 600, patch 700, patch 800, patch 900, SP04 , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Known Error

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