SAP Knowledge Base Article - Public

3412834 - Applications are not visible in the Disqualified Statuses on the latest applicant workbench

Symptom

The amount of applications in disqualified status are different between the Legacy and the new workbench

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to the instance -> Recruiting Tab
  2. Select the job requisition and access to the application workbench.
  3. There will be a mismatch in the disqualified statuses between Legacy and the new workbench 

Cause

At the moment, applications will not be visible in the new workbench if the application is non-anonymized but the candidate profile which is linked to the application is anonymized. 

Resolution

Engineering team are still working on the fix for this issue. Please feel free to follow up this KBA as we will keep updating this article with once we have the fix dates.

Keywords

KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions