SAP Knowledge Base Article - Public

3412907 - Requested Down Payment Amount is not updated in Monitor Purchase Order Down Payments App

Symptom

After creating down payment request, the value of field 'Requested Down Payment Amount' is still 0 in app "Monitor Purchase Order Down Payments".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Select the purchase order item in app "Monitor Purchase Order Down Payments".
  2. Click the button "Create Down Payment Request".
  3. Create the down payment request in app "Manage Supplier Down Payment Requests".

Cause

The purchase order and purchase order item are not maintained when creating the down payment request.
Therefore the app "Monitor Purchase Order Down Payments" is not able to connect the down payment to the purchase order. The status "Not Posted" remains.

Resolution

Maintain the field 'Purchasing Document' and 'Purchasing Doc. Item' when creating the down payment request in app "Manage Supplier Down Payment Requests".

If the fields are not present in section "More Details" of supplier, refer to KBA 2866313 - App Manage Supplier Down Payment Requests purchasing fields missing.

See Also

KBA 2866313 - App Manage Supplier Down Payment Requests purchasing fields missing.

Keywords

KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , MM-PUR-GF-MON , Monitoring Apps in S/4 Procurement , How To

Product

SAP S/4HANA Cloud all versions