SAP Knowledge Base Article - Public

3413079 - Project Billing Invoice is not showing the Work Item assigned to the Work Package

Symptom

The user previews the project billing invoice in Manage Billing Documents and the Work Item assigned to the Work Package is not shown.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Assign a Work Item to a Work Package in app Plan Customer Projects.
  2. Enter time entries against the Work Package in app Manage My Timesheet.
  3. Carry out Manage Project Billing for the project/billing item.
  4. Create Billing Document / Invoice.
  5. Preview the Invoice.
  6. The Work Item is not shown on the Invoice.

Cause

Incomplete data in Plan Customer Projects

Resolution

Once the user has assigned the Work Package in Plan Customer Projects, they must then assign the Work Item to the role/resource in the Work Package detail. Only then is the Work Item associated with the resource for that project.

Keywords

Plan Customer Projects, Work Item, WorkItem, WORK_ITEM_ID, F0797, Manage Billing Documents, preview, invoice, invoicing, task , KBA , PPM-SCL-BIL , Project Billing (Public Cloud) , CA-TS-S4 , Cross Application Timesheet in S/4HANA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions