SAP Knowledge Base Article - Public

3413196 - Task Center app shows error message "Sorry, a technical error occurred! Please try again later" in integration with SAP S/4HANA Cloud

Symptom

While approving/rejecting a task in Task Center app (integration with SAP S/4HANA Cloud), the user gets the error message "Sorry, a technical error occurred! Please try again later".

Long text: 

"message": "HTTP request failed",

"statusCode": "500",

"statusText": "Internal Server Error",

"responseText": "Destination 'DESTINATION_ID' returned 'The requested OAuth 2.0 scope cannot be granted because it is either not assigned to the current user or to the OAuth 2.0 client."

Environment

SAP S/4HANA Cloud

SAP BTP

Resolution

Please, check the following prerequisites:

  • You have a business user with a business role that contains the SAP_CORE_BC_COM (Communication Management) and SAP_CORE_BC_BPM_OINB business catalogs.
  • You have set up My Inbox. For more information, see My Inbox.
  • You have set up a Task Center instance on the SAP Business Technology Platform. For more information, see Initial Setup.

See Also

Integrating SAP Task Center

Keywords

SAP_COM_0501, Integrating SAP Task Center, Task Center, "Sorry, a technical error occurred! Please try again later", "HTTP request failed", "500", "Destination 'DESTINATION_ID' returned 'The requested OAuth 2.0 scope cannot be granted because it is either not assigned to the current user or to the OAuth 2.0 client", "Internal Server Error", SAP_CORE_BC_BPM_OINB. , KBA , CA-INB-TSK , SAP Task Center Web App , LOD-BPM-INB , SAP Task Center , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions