SAP Knowledge Base Article - Public

3413327 - After Changing Hostname of Communication System, Outbound Messages still Sent to Previous Hostname

Symptom

Outbound message still go to old hostname URL of the communication system, although hostname URL changed for the communication system.

Environment

Cloud for Customer

Reproducing the Issue

1. Create communication system with hostname URL xxx.com;

2. Create communication arrangements accordingly;

3. Change the hostname of the communication system into yyy.com;

4. Check the actual outbound message, still go to old hostname URL xxx.com.

Cause

It is not recommended to change hostname in the communication system when communication arrangements were already there. 

Resolution

Delete and recreate those communication arrangements.

 

Keywords

communication system, hostname , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer core applications 2311