SAP Knowledge Base Article - Public

3413435 - Inactive form templates are displayed in "Template" search filter of all form folders - Performance Management

Symptom

Inactive form templates are displayed in "Template" search filter of all form folders.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1. Go to performance management
2. Open any folder, Inbox/En Route/Completed
3. Click on the "Template" filter
4. Inactive templates are all visible

Cause

This is expected behavior.

Resolution

The inactive form templates appearing in the filter are used to filter forms created from templates that used to be active.

The behavior is the same with legacy Inbox search filter.

See Also

Help Portal:

KBA:

  • 2735782 - Form Inbox Search Filter Division/Department/Location has no value 

Keywords

performance, 360, inactive, template, filter, search, inbox, en route, complete , KBA , LOD-SF-PM-FRM , Forms & Templates , How To

Product

SAP SuccessFactors Performance & Goals all versions