SAP Knowledge Base Article - Public

3413611 - Discrepancy in Employee Status of Onboardees - Onboarding

Symptom

The user is initiated via API and are found in the Integration Center but the profile is not created in Employee Central. 

Environment

SAP Successfactors Onboarding

Cause

The candidates are not attending all the Onboarding criteria to conversion. 

Resolution

The candidates were created as active in the integration. However, for a candidate to be converted from Onboarding to EC, it is necessary:

  • All Onboarding steps must be concluded
  • The job needs to be configured for conversion
  • On the start date, the job will run for conversion
  • The hire date should be before the start date
  • The process status needs to be 'open' at the time the job runs.

See Also

3216169 - Unable to Initiate Onboarding via Odata API - Onboarding

Keywords

Onboarding,obx,integration,ATS,external,applicant,application,API,profile,not,created,status,job,conversion,start,date,hire , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

Product

SAP SuccessFactors Onboarding all versions