SAP Knowledge Base Article - Public

3413659 - VSaaS - User Esig Text Missing with Course Home


User E-Signature message does not appear when user attempts to verify the course completion in Course Home


SAP SuccessFactors Learning

Reproducing the Issue

  1. Enable Course Home blended.
  2. Enable E-sig under Global Application
  3. Create a new Online item (the issue happens with any item classification)
  4. Set a Completion Status that has E-Sig enabled.
  5. Add a simple content object to complete on launch (like a google URL).
  6. Assign to the user
  7. As the user, launch the course
  8. Complete the google page.
  9. Advance to the E-Sig page.
  10. No User E-Sig message is displayed.


This is product defect.


Engineering team is currently working on a fix to this issue.


User E-sig message, Esig, E-signature, E-sig, missing user message , KBA , LOD-SF-LMS-CHM , Course Home , LOD-SF-LMS-ESG , E-Signature , Problem


SAP SuccessFactors Learning 2311