SAP Knowledge Base Article - Public

3413659 - VSaaS - User Esig Text Missing with Course Home

Symptom

User E-Signature message does not appear when user attempts to verify the course completion in Course Home

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Enable Course Home blended.
  2. Enable E-sig under Global Application
  3. Create a new Online item (the issue happens with any item classification)
  4. Set a Completion Status that has E-Sig enabled.
  5. Add a simple content object to complete on launch (like a google URL).
  6. Assign to the user
  7. As the user, launch the course
  8. Complete the google page.
  9. Advance to the E-Sig page.
  10. No User E-Sig message is displayed.

Cause

This is product defect.

Resolution

Engineering team is currently working on a fix to this issue.

Keywords

User E-sig message, Esig, E-signature, E-sig, missing user message , KBA , LOD-SF-LMS-CHM , Course Home , LOD-SF-LMS-ESG , E-Signature , Problem

Product

SAP SuccessFactors Learning 2311