3413684 - Appointment Categories Are Sorted Alphabetically In C4C But Not In Outlook Add-in.

Appointment Categories are sorted alphabetically in C4C, but not in outlook add-in.

SAP Cloud for Customer. 

1. Open outlook server side add-in and check an Appointment.
2. Go to category field and notice that the values are not alphabetically sorted as in C4C system. 

We do not sort a category pick list for an Appointment on our side. Here is a GET request sample:

https://<tenant address>.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/AppointmentCategoryCollection?$select=Description,Code,Context&$top=9999&$filter=Context%20eq%20%2712%27&$format=json

This is the expected system behavior.

Please access our Influence Portal and suggest an improvement in this scenario if you believe it could best serve your business purposes.

Appointment; categories; sorted; alphabetically; C4C; outlook; server side; add-in. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Product Enhancement