SAP Knowledge Base Article - Public

3413734 - Onboarding Personal Data Collection country specific fields missing and order is wrong - Onboarding

Symptom

The country-specific fields are not appearing to the candidates, and also, the fields are being shown in the wrong position.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Onboarding

Cause

When the data has more fields than can be shown on the page, a button will be available to display the rest of the fields.

Resolution

It's not possible to define the order of the fields in the data model configuration. 

Also, the candidate need to click in the button "Show 5 fewer fields" to see the data:

Keywords

Onboarding,obx,data,collection,personal,review,new,hire,data,fields,not,available,data,model,onboardee,country , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions