SAP Knowledge Base Article - Public

3413815 - "Message From Party Name" empty in Report

Symptom

You created a report with Data Source CODEMAHB to view Unassociated Emails, and it has the fields 'Message From Party' and 'Message From Party Name' and you are seeing '#' in Message From Party

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Analytics
  2. Go to design data sources
  3. Search for CODEMAHB 
  4. Click on Preview
  5. Add the fields shown in the screenshot attached and scroll down a little bit.
  6. You will see not assigned values in the data source view.

Cause

If the Email Address has no reference to a Party in the system, the Message From Party will not show any value

Resolution

The Email Address needs to be added as a Party into the system.

Keywords

Report, Unassociated Emails, Analytics, CODEMAHB , KBA , LOD-CRM-SC-EML , Email , How To

Product

SAP Cloud for Customer core applications 2311