Symptom
500 SAP internal error occurred when trying to access reports in the customer language in application and user management work center.
Environment
SAP Business ByDesign
Reproducing the Issue
- Login to System with "Customer" language.
- Go to Application and User Management work center.
- Go to Reports-List View
- Open Any report
- Error detected " 500 SAP Internal server."
Cause
This issue usually appears when you leave the ByD system tab open and do nothing for longer than thirty minutes.
Resolution
This is an expected system behavior.
You can try logging in again, working more quickly this time, and see if this happens again.
Keywords
Reports, language, internal server error , KBA , AP-LM-AM-OV , Application and User Management Overview , SRD-CC-IAM , Identity & Access Management , AP-RC-ANA-UI , C4C, ByD, Travel: Analytics UI Framework , Problem
SAP Knowledge Base Article - Public