Symptom
When adjusting an outbound delivery to zero quantity in the Run Outbound Delivery-Deliveries APP, the delivery is set as completed with the GI posted on the EWM side but on the ERP side the Good Movements status is not set to completed. This results in an incorrect overview of the delivery and a mismatch between the EWM and ERP sides.
Environment
SAP S/4HANA Cloud
Cause
System Behavior.
Resolution
If you just adjust the delivery quantity to zero, it does not close the delivery completed. Please click on the 'Good Issue' button in the 'Run Outbound Delivery - Deliveries' App or you use the corresponding Monitor action to finalize everything in the EWM and send the completion message to ERP as well.
Keywords
completion status, ERP, EWM, LE, S/4HANA Cloud, zero quantity, adjusting quantity, update, mismatch, good issue, outbound delivery, ODO. , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Problem