SAP Knowledge Base Article - Public

3414051 - Outbound delivery with zero quantity not updated in the ERP side - S/4HANA Cloud

Symptom

When adjusting an outbound delivery to zero quantity in the Run Outbound Delivery-Deliveries APP, the delivery is set as completed with the GI posted on the EWM side but on the ERP side the Good Movements status is not set to completed. This results in an incorrect overview of the delivery and a mismatch between the EWM and ERP sides. 

Environment

SAP S/4HANA Cloud

Cause

System Behavior.

Resolution

If you just adjust the delivery quantity to zero, it does not close the delivery completed. Please click on the 'Good Issue' button in the 'Run Outbound Delivery - Deliveries' App or you use the corresponding Monitor action to finalize everything in the EWM and send the completion message to ERP as well.

Keywords

completion status, ERP, EWM, LE, S/4HANA Cloud, zero quantity, adjusting quantity, update, mismatch, good issue, outbound delivery, ODO.  , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions