SAP Knowledge Base Article - Public

3414113 - Application error when clicking in "Activity" tab using the New Workbench - Recruiting Management

Symptom

When accessing's a candidate application in the new workbench and clicking in "Activity" tab, the following error appears.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go to Recruiting tab;
  2. Access a Job requisition;
  3. Select a candidate application; 
  4. Go to "Activity" tab from the new workbench;
  5. Error appears

Cause

In the new workbench, there is a validation for the RBP permission called  "Onboarding Initiate Permission", if the user did not have this permission an application error will appear.

Resolution

With this fix, we also enhanced the current behavior of RPB "Initiate onboarding" and feature-permission "onboarding".

Use case : User DOESNT have the RBP ("initiate onboarding") but HAS the FEATURE-PERMISSION ("onboarding")
Legacy : No action / no portlet
New workbench: No action / Error when clicking on 'activity' tab, onboarding portlet visible but empty


New behavior for New workbench: No action / portlet visible
It means that the visibility of the portlet is controlled by the feature permission 'onboarding' and is not related to the RPB "initiate onboarding".
This change will affect the new workbench only

Keywords

RCM, recruiting, application, error, new, workbench, onboarding, permission, candidate, RBP , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting all versions