SAP Knowledge Base Article - Public

3414209 - Import from Content Network Storage does not work in SAP Analytics Cloud (SAC)

Symptom

Can not import packages from SAC test system to SAC productive System. 

You had exported from the content network storage a package with stories and models but in the SAP productive system this package is not available to import.

Environment

SAP Analytics Cloud (Enterprise)  2023.21.8

Reproducing the Issue

  1. Login SAC test tenant;
  2. Go to Export> Content Network;
  3. Select the stories and all its dependencies;
  4. Select the destination tenant; 
  5. Try to Import the content in the prod tenant;
  6. The content is empty.

Cause

 The EU11 is a restricted landscape, so sharing Private package from EU11 to other landscape and other landscape to EU11 are not allowed. 

Resolution

The scenario is by design as per Help Page Transporting Your Content Through Content Network Storage:

Transporting content is not allowed between SAP Analytics Cloud tenants that are based on:

  • SAP Neo and Cloud Foundry platform

  • EUDP (European Union Data Protection) and non-EUDP framework
  • Canary and Production release strategy

See Also

Keywords

transport, content network, export, import, package, SAP Neo, Cloud, EUDP, Canary, EU 11, landscape , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud 1.0