Symptom
Can not import packages from SAC test system to SAC productive System.
You had exported from the content network storage a package with stories and models but in the SAP productive system this package is not available to import.
Environment
SAP Analytics Cloud (Enterprise) 2023.21.8
Reproducing the Issue
- Login SAC test tenant;
- Go to Export> Content Network;
- Select the stories and all its dependencies;
- Select the destination tenant;
- Try to Import the content in the prod tenant;
- The content is empty.
Cause
The EU11 is a restricted landscape, so sharing Private package from EU11 to other landscape and other landscape to EU11 are not allowed.
Resolution
The scenario is by design as per Help Page Transporting Your Content Through Content Network Storage:
Transporting content is not allowed between SAP Analytics Cloud tenants that are based on:
-
SAP Neo and Cloud Foundry platform
- EUDP (European Union Data Protection) and non-EUDP framework
- Canary and Production release strategy
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
transport, content network, export, import, package, SAP Neo, Cloud, EUDP, Canary, EU 11, landscape , KBA , LOD-ANA-ACN , SAC Content Network , Problem