SAP Knowledge Base Article - Preview

3414258 - LOV or prompts of Crystal reports are not visible after promotion from SAP BI 4.2 to 4.3


  • LOV (List of values) or prompts of migrated reports are not visible in BI Launchpad but visible in CMC after promotion.
  • A blank text box will pop up for prompt values.



  • SAP BusinessObjects Business Intelligence (BI) platform 4.3 
  • SAP Crystal Reports 2020
  • All supported O.S versions.


LOV, Prompts, Crystal Designer, Prompts not visible, unable to view prompts, List of values , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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