SAP Knowledge Base Article - Public

3414284 - Story keeps loading in Explorer View mode

Symptom

Story is stuck on loading after selecting measures in Explorer View mode.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

    SAP Analytics Cloud 2023.21.8

    Reproducing the Issue

    1. Access the SAC tenant; 
    2. Open the Story that is facing the issue; 
    3. Change it to Explorer View mode; 
    4. Select the measures as desired; 
    5. Notice that the story will start loading and will keep stuck on loading. 

    Cause

    This issue is currently under investigation by Development team. 

    Resolution

    This issue is currently under investigation by Development team. 

    Keywords

    SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, explorer view mode, explorer, view, loading, stuck on loading, report , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

    Product

    SAP Analytics Cloud all versions