3414373 - Internal and External Users see Different Search Criteria for Observers

In b2311 new course home, users with internal shopping account type can not use search criteria when searching for task observers. While users with external shopping account type can see a pop up window and use multiple filters.

Internal users may see Observers with similar names when searching.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Learning

Task, Observer, search, internal user, external user, new course home, search filter, search criteria , KBA , LOD-SF-LMS-CHM , Course Home , Problem