SAP Knowledge Base Article - Public

3414654 - External user dynamic group not updating - Onboarding

Symptom

External user dynamic group not updating after candidate reaches Onboarding dashboard.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Cause

Cause 1 - Data not provide beforehand (example: location)

Cause 2 - Extend By N Days not provided

Resolution

Scenario 1 - The logic to add user to Dynamic group is either sending data from RCM or Submitting New Hire Data Review.

The candidates initiated manually will not work if New Hire Data Review is not submitted, hence the dynamic group will not update. 

Note: Provide additional data when initiate Onboarding manually also works.

Scenario 2 - Provide Extend By N Days under:

  1. Manage Business configurations
  2. Filters
  3. Dynamic Group Filters > your filter > Details

See Also

Adding a New Parameter to a Dynamic Group Filter to Extend Permissions

Keywords

Onboarding, dynamic, group, external, update, change, permission, role, onb, obx, rbp, auto, candidate, user, filter, Extend, By N, days , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions