SAP Knowledge Base Article - Public

3414654 - External user dynamic group not updating - Onboarding


External user dynamic group not updating after candidate reaches Onboarding dashboard.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding


Cause 1 - Data not provide beforehand (example: location)

Cause 2 - Extend By N Days not provided


Scenario 1 - The logic to add user to Dynamic group is either sending data from RCM or Submitting New Hire Data Review.

The candidates initiated manually will not work if New Hire Data Review is not submitted, hence the dynamic group will not update. 

Note: Provide additional data when initiate Onboarding manually also works.

Scenario 2 - Provide Extend By N Days under:

  1. Manage Business configurations
  2. Filters
  3. Dynamic Group Filters > your filter > Details

See Also

Adding a New Parameter to a Dynamic Group Filter to Extend Permissions


Onboarding, dynamic, group, external, update, change, permission, role, onb, obx, rbp, auto, candidate, user, filter, Extend, By N, days , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding all versions